Privacy notice
Last updated: 18 October 2026
This notice explains how Saynor Sales Solutions collects and uses personal information, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Saynor Sales Solutions is a trading name of Saynor MedTech Ltd, a company registered in England & Wales (company number 16760484) with its registered office at 136 West Bar, Sheffield, South Yorkshire, S3 8PN. Saynor MedTech Ltd is the controller of the personal information described in this notice.
For any question about your information, or to use your rights, contact Scott Saynor at info@saynorsales.solutions, on 07787 110011, or by post to the address above.
2. The information we collect
Information you give us, through our website forms, by telephone, by email, at our events or in meetings:
- your name, job title, business name, email address, telephone number and business address;
- for a funding enquiry: your type of business, how long you have taken card payments, your approximate monthly card takings and what the funding is for;
- for a Sales Review or engagement: information about how your business sells, your team and your systems;
- for an application to join our agent network: your location, how you work (self-employed or through a company) and your sales experience;
- for a referral from an accountant or adviser: the referrer's details and the client details the referrer gives us with the client's agreement;
- the content of your messages to us, and your marketing preferences.
Information collected when you use our website. Our website hosting provider records technical information such as your IP address, browser type, the pages requested and the time of the request, to keep the website running and secure. Our website does not use analytics, advertising or tracking cookies (see our cookie notice).
Information from other sources:
- public sources, such as Companies House, a business's own website and online business directories and listings, which we use to identify businesses that may benefit from our services;
- referrals from accountants, advisers, our partners and our agents;
- JK Commercial Savings Ltd, which tells us the progress of funding applications we have introduced.
We do not ask for special category information (such as health information), and we ask you not to send it to us.
3. How we use your information, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and arranging a Sales Review, consultation or funding conversation | Taking steps at your request before entering into a contract; or our legitimate interests in responding to businesses that contact us |
| Providing our consultancy and training services under a letter of engagement | Performance of a contract |
| Introducing your business to funding: passing your details to JK Commercial Savings Ltd and to the lender, 365 Finance | Your consent, which you give on our funding enquiry form or in writing; and taking steps at your request |
| Registering you for our events, sending reminders and the recording | Taking steps at your request; our legitimate interests in running our events |
| Recording our online sessions | Our legitimate interests in sharing the session with people who registered. We tell you at the start of each session; your camera and microphone are optional. |
| Telephone calls to businesses about our services | Our legitimate interests in promoting our services to businesses. We screen numbers against the Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS) before any marketing call, and keep our own do-not-call list. |
| Marketing emails about our events and services | Your consent; or, for businesses that are companies or limited liability partnerships, or where you are an existing customer, our legitimate interests. Every email lets you unsubscribe. |
| Assessing applications to join our agent network, and managing agents | Taking steps at your request before entering into a contract; performance of a contract; our legitimate interests |
| Keeping business, accounting and tax records | Legal obligation |
| Keeping our website and systems secure, and establishing or defending legal claims | Our legitimate interests |
Where we rely on legitimate interests, we have balanced them against your interests and rights. Our legitimate interests are running and growing our business, responding to businesses that may need our services, and keeping our systems secure. You can object at any time (see section 7).
Where we rely on your consent, you can withdraw it at any time by contacting us. Withdrawing consent does not affect anything we did before you withdrew it.
4. Who we share your information with
- JK Commercial Savings Ltd (company number 16580637) and 365 Finance, when you ask us to introduce your business to funding. Each is a separate controller and uses your information under its own privacy notice. The lender may carry out identity, fraud-prevention and credit reference checks on the business and its directors.
- JK Commercial Savings Ltd, where you apply to join or are appointed to the agent network of the JK–Saynor Business Funding Partnership, because it is a party to the agent agreement.
- Service providers who process information on our behalf and only on our instructions: our website hosting and form-handling provider, our email and document software provider, our customer relationship management and booking tools, our video-conferencing provider for online sessions, and our accountants. A list of our current providers is available on request.
- Professional advisers, such as our solicitors and insurers, where necessary.
- Regulators, law enforcement or courts, where the law requires it.
- A buyer of our business, if we sell or restructure it, under a duty of confidentiality.
We never sell personal information.
5. Transfers outside the United Kingdom
Some of our service providers are based in, or have staff or servers in, countries outside the UK, including the United States. Where your information is transferred outside the UK, we make sure it is protected by one of the safeguards UK law requires: UK adequacy regulations (including the UK Extension to the EU–US Data Privacy Framework, for certified US organisations), or the International Data Transfer Agreement or Addendum issued by the Information Commissioner. You can ask us for details.
6. How long we keep your information
| Information | How long |
|---|---|
| Enquiries and event registrations that don't lead to an engagement | Two years from our last contact with you |
| Client records | Six years after the end of the engagement |
| Records of funding introductions | Six years after the introduction |
| Agent applications that don't lead to an appointment | Twelve months from the application |
| Agent records | Six years after the agent agreement ends |
| Marketing opt-outs and do-not-call requests | For as long as needed to respect your request |
We then delete or anonymise the information securely.
7. Your rights
You have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict how we use your information;
- object to our use of your information where we rely on legitimate interests;
- object at any time to direct marketing, in which case we will stop;
- ask us to transfer information you gave us to you or another organisation, where we rely on consent or a contract;
- withdraw your consent at any time, where we rely on consent.
Some rights apply only in certain circumstances. To use any of them, contact us using the details in section 1. We will respond within one month, and there is normally no charge.
We do not make decisions about you based solely on automated processing. If you apply for funding, the lender may use automated decision-making; its privacy notice explains how.
8. Do you have to give us your information?
No law requires you to give us your information. Without your contact details we cannot respond to you, and without the information the lender asks for, a funding application cannot be assessed.
9. Security
We use appropriate technical and organisational measures to protect your information, including access controls and encrypted connections, and we require our service providers to do the same.
10. Children
Our services are for businesses and are not directed at anyone under 18.
11. Complaints
If you are unhappy with how we have used your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, telephone 0303 123 1113, or Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
12. Changes to this notice
We will update this notice when our practices change. The date at the top shows when it was last updated.